CC.2.4 Country office has an action plan on community engagement | |
VERSION | V3.0 - 2026.03 — Existing with revisions |
INDICATOR CODE | CC.2.4 |
TECHNICAL OWNER | GPI Unit |
INDICATOR TYPE | Country Level Cross-cutting Indicator Priority Area: Ensuring Protection and accountability to affected people |
INDICATOR CLASSIFICATION | Complementary |
INDICATOR SCOPE | Programme specific |
APPLICABILITY | This indicator is applicable at CSP level. Applicable for all CSPs with activities targeting Tier one beneficiaries. |
UNIT OF MEASUREMENT & ANALYSIS | Unit of analysis: Country Office (CO |
DEFINITION | The indicator is used as a proxy of inclusive and active participation in WFP operations by the affected communities – all the women, men, girls, and boys with varying needs, vulnerabilities, and capacities who are food insecure. Country Offices (COs): Country Offices where WFP delivers food assistance programmes to affected populations (tier 1 beneficiaries). CE Action plan: A Community Engagement (CE) action plan, or equivalent, is a document(s) aiming at ensuring key, relevant, specific actions are planned and implemented in every country operation to meaningfully and timely engage communities in the interventions and decisions that affect them. It can either cover all geographic areas of the country or some of them, depending on where activities are implemented. CE action planning should incorporate a clear objective, detailed, time-bound, budgeted for and measurable outcomes and activities and an established duration to be reviewed and updated on a yearly basis, or more frequently as needed according to significant contextual changes. The country office plan of action for inclusive engagement with the communities is expected to meet the following minimum requirements in line with those set forth in WFP’s. Community Engagement Strategy for Accountability to Affected Population (CE4AAP): A. Include a context analysis (either from desk review or primary data collection) while leveraging the CO’s available existing resources on cross-cutting thematic areas [Cross-cutting thematic areas include protection, gender, disability inclusion and social inclusion dimensions, humanitarian access and/or conflict sensitivity information, or previous community engagement efforts]. The context analysis should include stakeholder mapping and mapping of community information needs and preferences. B. Be developed in consultation with all the below groups:
C. Be approved by the country director or delegated authority An action plan is accepted even if it does not cover all geographic areas of the country. This said, to ensure inclusion, the CO must produce a context-specific methodological document justifying their approach and the representativeness of their consultations in terms of geographic scope, the number of stakeholders and communities consulted to ensure diversity. |
RATIONALE | The indicator is intended to demonstrate progress in WFP’s rollout of its Community Engagement for Accountability to Affected Population (CE4AAP) Strategy. The eventual goal is to have 100% of Country Offices have with an approved and regularly updated action plan on community engagement that meets the minimum requirements outlined in the CE4AAP strategy. In meeting minimum standards requirements established by the CE4AAP, WFP Country Offices demonstrate progress in their commitment to ensuring inclusive and meaningful participation of affected people across the full programme cycle. WFP upholds its commitments to representing the full diversity of the people it serves to do no harm (by acting responsibly and respectfully in interactions and handling of related information) and doing its utmost to ensure that no one is left behind by rooting its prioritization and targeting strategies, as well as its exit and sustainability plans, in community structures, processes, and ownership. Participation in WFP programming enables the identification and response to unique risks faced by affected people and creates feedback loops required for effective and accountable programming. |
DATA COLLECTION TOOL | Country Offices are encouraged to reflect on whether a Community Engagement (CE) Action Plan has been developed in alignment with the standards set out in the CE Strategy for Accountability to Affected Populations (AAP), and to undertake a self‑assessment to consider the extent to which existing approaches and practices are consistent with the standards below. A Community Engagement Action Plan, or equivalent is a document aimed at ensuring that key, relevant, specific actions are planned and implemented to meaningfully engage communities in the interventions and decisions that affect them. The CO meets this indicator if it has a community engagement action plan that meets the following minimum requirements:
It is approved by Country Director or delegated authority (Head of Programme, EPR or similar). |
SAMPLING REQUIREMENTS | N/A |
INDICATOR CALCULATION FOR REPORTING | This indicator is calculated by the CO self-assessing their CE Action Plan against the standards above. If CO is compliant with the standards, the CO scores “Yes” under this indicator, otherwise if not compliant scores “No”. |
DATA ENTRY AND DISAGGREGATION IN CORPORATE SYSTEMS | Data is entered at CSP level. |
BASELINE | The baseline is established once per CSP. As this indicator is assessed at the Country Office CSP level, no global baseline applies; therefore, the baseline is recorded as “No,” with the intention of progressing towards “Yes.” |
TARGET SETTING | All COs with tier one beneficiaries should aim at having a community engagement action plan (“Yes”). |
FREQUENCY OF DATA COLLECTION | Once a year throughout the reporting period. |
INTERPRETATION | The indicator is intended to demonstrate progress in WFP’s commitment to ensuring inclusive and meaningful participation of affected populations across the full programme cycle. The goal is to have 100% of country offices have an approved action plan on community engagement that meets the minimum requirements. While the indicator is binary, the level of progress and effort the organization is making at the CO-level will be best understood and interpreted along with an analysis of questions that are used for the indicator. |
REPORTING EXAMPLE(S) | COs are expected to report on the status of their CE action plan in the ACRs in the form of Yes/ no, and whether an existing CE Action Plan was updated if necessary. Example: Kenya CO had a community engagement action plan in 2026 with a context analysis on cross cutting thematic areas fulfilled and women, PWD and CPs sufficiently engaged/Kenya CO updated its CE Action Plan to reflect the evolving context/new activity areas. |
INDICATORS COLLECTED & ANALYSED AT THE SAME TIME | The following indicators may be reported along with this indicator: |
COMPLEMENTARY QUALITATIVE RESEARCH | The community engagement action plan is informed by wide stakeholder consultation especially women, people with disabilities and cooperating partners through qualitative and participatory methods. |
DECISIONS DATA CAN INFORM | A community engagement action plan supports food security and protection outcomes, improves quality of assistance, enables better use of resources and humanitarian access and ensures we do no harm. |
VISUALIZATION | N/A |
LIMITATIONS |
|
FURTHER INFORMATION | Community Engagement Strategy for AAP 2021-2026 |
CC.2.4 Country office has an action plan on community engagement
- Published on Mar 31, 2026
- 6 minute(s) read