32.MR.KPI - WFP Digital Systems Integration

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C2629.MR25.K32 - INTEGRATIONS OF SYSTEMS AND PLATFORMS

KPI NAME

Percentage of system integrations achieved

NEW OR EXISTING KPI

New KPI

INDICATOR CODE

C2629.MR25.K32

RESPONSIBLE DIVISION

TEC

MR OUTPUT

2.5. Innovation and technology

PURPOSE

This KPI measures the extent to which business solutions requiring integrations operate through approved enterprise integration mechanisms and comply with WFP integration governance standards. The indicator assesses both the adoption of enterprise-governed integration channels and adherence to approved integration practices, supporting TEC's objective of promoting secure, sustainable and governed interoperability across the application landscape.

CALCULATION FORMULA

(Number of applications with at least one active enterprise-governed integration AND no non-approved integration methods / Number of business solutions registered in ABACUS requiring an integration at the end of the reporting year) × 100

CALCULATION STEPS

  1. Identify all business solutions recorded in ABACUS, in production and requiring at least one integration as of the reporting year-end.

  2. Determine which applications have at least one active integration implemented through an approved enterprise integration channel using platform registries, monitoring tools and system logs.

  3. Conduct an annual compliance self-assessment and collect declarations from business owners and solution owners regarding the existence of non-officially approved integration methods.

  4. Include in the numerator only applications that both: have at least one active enterprise-governed integration; and have no declared non-officially approved integration methods.

  5. Calculate the percentage of compliant applications against the total number of applications in the reporting population.

DATA SOURCE

ABACUS application inventory, used to identify all business solutions in production requiring at least one integrations at the end of the reporting year; Mediation Services Registry (API Gateway, Event Gateway and AI Gateway); Enterprise integration platform monitoring and traffic logs; Annual integration compliance declarations completed by Business Owners and Solution Owners regarding the existence of non-officially approved integration methods.

DATA COLLECTION METHOD

The application population is derived from ABACUS. Enterprise-governed integrations are identified through enterprise integration platform records, registries and monitoring logs maintained by TEC. Information regarding non-officially approved integration methods is collected annually through a compliance self-assessment completed by business owners and solution owners. Results from both sources are consolidated to determine KPI performance.

AUTOMATION

N/A

BASELINE VALUE

0

ASSUMPTIONS

This KPI measures the overall interoperability and integration governance compliance of the business solution portfolio at year-end. It includes all production business solutions recorded in ABACUS that require at least one integration. A solution is considered compliant only if it uses at least one TEC-approved enterprise integration channel and does not rely on any non-approved integration method. The indicator therefore combines both the adoption of enterprise interoperability standards and compliance with integration governance requirements. Results may vary over time due to changes in the application portfolio, integration implementations, or compliance status. The KPI relies on the completeness and accuracy of ABACUS records, enterprise integration platform data, annual compliance assessments provided by solution owners, and the continued governance of approved integration channels by TEC-established standards and controls.

LIMITATIONS

The KPI relies partly on self-reported information provided by business and solution owners during annual compliance assessments. As a result, non-approved integrations that are not disclosed may remain undetected. While the KPI confirms the presence of approved enterprise integrations, it does not independently validate every technical connection implemented by each application. In addition, year-to-year changes may reflect shifts in the overall application portfolio or compliance status rather than activities undertaken during the reporting period alone. As a cumulative indicator, KPI performance can also be influenced by decisions made outside TEC’s direct control, including integration choices by business units, projects, and solution owners.

REVIEW FREQUENCY

Annual

QCPR INDICATOR

False

OTHER UN COMMON/ COMPLEMENTARY INDICATOR

False

IS THE KPI A UN COMMON OR COMPLEMENTARY INDICATOR

N/A

CONTRIBUTING AGENCIES

N/A

POINT OF CONTACT

wfp.resourcestoresults@wfp.org